Kundendienstbeauftragter (m/w/d)

Beschreibung

• Leistungsgerechte Vergütung (min. nach iGZ/DGB-Tarif) und regelmäßige tarifliche Lohnerhöhungen
• Urlaubs- und Weihnachtsgeld
• Wir unterstützen Sie bei der Vereinbarkeit von Familie und Beruf
• Übernahmemöglichkeit bei unseren Kunden
• Corporate Benefit Programm

• Develop and maintain good working relatinships with external customers, managing assigned accounts as necessary
• Resolve day- to- day problems with customers by telephone and email
• Recommend products to customers based on their requirements; Prepare quotations up to 100k€
• Understand and implement order, scheduling and expediting process
• Work closely with internal departments like production, sales, product line management, finance and logistic

• Commercial Training or College Degree; Customer Service and Order Management Representative (m/f/d)
• Experience in Customer Service and/ or Customer Project Management; good knowledge of SAP and MS Office
• Fluent in German, English, Spanish and French
• Ability to communicate in Italian or any other European language is a plus
• Technical interest, Passion to find a better way to complete a task or resolve problem, Team and collaboration skills to work well with others